From Basic to Legendary
A friend of mine, trapped in the midst of this pandemic, recently found the “magic” of Amazon. As an employee forced to work from home, he really appreciates the features …
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Language Helps
HOW LANGUAGE HELPS YOUR CS REPS IN THIS TIME OF COVID-19 As this pandemic extends, in the sense of time and duration, various departments in most companies are now struggling …
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The Role of Call Centers in the Business World
In business, the role of telemarketing is very much needed to increase sales, cross selling, provide information, and to get input from consumers on your product. In addition, call center …
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Telemarketing Effectiveness
86% of consumers prefer to communicate with humans over chatbots. With high business expectations for Artificial Intelligence (AI), surveys prove that communication with telemarketing is still the most effective way …
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